If there is one question I get more than most, it is the proverbial:
How do I get started in community management?
While there are many tactical things to learn about building strong communities (which I cover in depth in The Art of Community), the main guidance I am keen to share is the importance of leadership.
Last night, while working in my hotel room, I bored myself writing up my thoughts in a blog post and just fired up my webcam:
Can’t see it? See it here
If you want to get involved in community management, be sure to join the awesome community that is forming on the Community Leadership Forum.