Community Archives - Jono Bacon

Vanilla Webinar on Tuesday 7th April 2020 (and Free Books)

by Jono Bacon | Mar 15, 2020 | Community Management

Just a quick note to share with you that my friends at Vanilla Forums will be hosting me for a webinar on the 7th April 2020. In this webinar we will be getting into: Understanding a framework for how to deploy a community strategy, invest in the right areas, track...

Announcing the Community Access Bootcamp

by Jono Bacon | Feb 4, 2020 | Community

Today I am excited to announce a new program I am launching called the Community Access Bootcamp. As I have talked about extensively, I firmly believe that communities are going to continue to be a growing force in businesses, charities, campaigns, and beyond. The...

New Piece on Community as a Competitive Advantage For Harvard Business Review

by Jono Bacon | Jan 26, 2020 | Community, Writing

Something I have been consistently hammering on about for a number of years is that communities are going to change how we build businesses and engage with customers. With global smartphone penetration expected to reach 45% this year and global data rates dropping...

It Ain’t All About Sign-Ups, Strangers Are People Too

by Jono Bacon | May 9, 2019 | Community Management, Forums

When I am working with clients with community management, one of the first things I want to understand is how they, not me, define success. What metrics are they tracking? One of the common metrics for success in communities is people who register, sign up, or...

An Example Of Open Source Community Engagement Done Well

by Jono Bacon | Apr 29, 2019 | Community, Open Source

Open source community can be a tricky business, but today I want to share a quick example of the kind of open source community engagement I try to encourage more generally, and with clients. This one comes from a client of mine, Zeppelin, who builds tools for...

Open Source Won’t Save A Subpar Product

by Jono Bacon | Apr 21, 2019 | Community, Open Source

Bonus points for those of you who can guess where the main image for this post is from. One of the interesting elements of working with a range of different companies is being able to better understand the dynamics that influence how well a community will succeed or...