by Jono Bacon | Jul 21, 2020 | Community, Community Management
Over the course of my career I have indulged in a rich collection of corkers of mistakes. Like the rest of you ‘orrible lot, I am human, and indeed, to err is to be human. Mistakes are one thing, but what I think is especially important in the interests of...
by Jono Bacon | Mar 15, 2020 | Community Management
Just a quick note to share with you that my friends at Vanilla Forums will be hosting me for a webinar on the 7th April 2020. In this webinar we will be getting into: Understanding a framework for how to deploy a community strategy, invest in the right areas, track...
by Jono Bacon | May 9, 2019 | Community Management, Forums
When I am working with clients with community management, one of the first things I want to understand is how they, not me, define success. What metrics are they tracking? One of the common metrics for success in communities is people who register, sign up, or...
by Jono Bacon | Apr 1, 2019 | Community, Community Management, Metrics
When I work with clients, one of the key things they want to understand is how they track community growth and react to the data they are seeing. This can be a complex business: community platforms provide bazillions of metrics. Which ones should you track? Or, should...
by Jono Bacon | Jul 24, 2018 | Community, Community Leadership Conference, Community Management
Last week I ran the Community Leadership Summit in Portland, Oregon, and also attended the OSCON summit there. It was a fantastic week and I will be following up with more details about CLS soon. While there, my old friend (and editor of The Art of Community), Andy...
by Jono Bacon | Feb 4, 2018 | Community, Community Leadership Conference, Community Management
Earlier last year I announced last year that I was partnering up with the Linux Foundation to create the Open Community Conference as part of their Open Source Summit events in North America and Europe. Well, the events happened, and it was (in my humble opinion) an...
