by Jono Bacon | Apr 1, 2019 | Community, Community Management, Metrics
When I work with clients, one of the key things they want to understand is how they track community growth and react to the data they are seeing. This can be a complex business: community platforms provide bazillions of metrics. Which ones should you track? Or, should...
by Jono Bacon | Jun 5, 2017 | Community, Community Management, Metrics
A few weeks ago I spoke at DevXCon in San Francisco. I delivered a keynote about measuring the health of a community and how we can tie effective measurements into community reputation, incentives, and other elements. In that talk I touched on the importance of...