ARTICLE

Video: 10 Avoidable Community Management Mistakes

by | Thu 10 Jan 2019

Community management is hard work. It requires a careful balance of technology, psychology, workflow, and building organizational capabilities.

Fortunately, as the Internet continues to spread, more and more people are building communities. As such, we have a growing corpus of experience, and importantly, mistakes we can learn from.

Learning from failure is a critical component of how we grow. Community management offers rich potential here because it is chock-full of strategic and tactical decisions. We have to build a diverse tapestry of experience that weaves together strategy, growth, incentives, psychology, and more to net an overall successful community. There simply isn’t a way to do this without making mistakes: it is human nature.

Here are 10 key avoidable mistakes I recommend you swerve around as you kick your communities into action in 2019:

Can’t see the video? Click here.

I regularly post these kinds of nuggets of information and best practice. Be sure to join as a member: it is free and it will keep you in the loop with new articles, exclusive content, free consulting opportunities, competitions, and more.

Featured Image Credit

An invitation-only accelerator that develops industry-leading community engagement and growth via personalized training, coaching, and accountability...all tailored to your company's needs.

Want to read some more?

Community Strategy & Management with CRM Tools

Community Strategy & Management with CRM Tools

I once sat down with a fellow community manager who told me, "The tools you use can make or break your community strategy." And she was spot on. Community management isn't just a buzzword; it's an art form that requires the right blend of technology, strategy, and...

Decoding Community Metrics: Data-Driven Growth Strategies

Decoding Community Metrics: Data-Driven Growth Strategies

In the bustling tech landscape, where buzzwords flutter like a swarm of bees, a few terms stand out not just for their buzz but for their genuine impact: "Community Metrics" tops that list. But why zero in on these metrics? They're the compass that guides your...

Online & Open Source Community Management: Simplified Strategies

Online & Open Source Community Management: Simplified Strategies

Ever caught yourself overwhelmed by a seemingly insurmountable pile of tasks? You're not alone. In the demanding worlds of DevRel and open source community management, stress and the nagging doubts of imposter syndrome can frequently surface. However, it's crucial to...

Rethinking Online Events: Beyond Boring Webinars

Rethinking Online Events: Beyond Boring Webinars

Remember that time you found yourself stuck in yet another lifeless webinar, counting down the minutes until you could escape? We've all been there. But what if online events could be different? What if they could be so engaging and interactive that attendees leave...