Did you know that 5.6% of people self-identify as Internet trolls?
This isn’t particularly surprising…but there is a broader challenge…
…I believe that a much larger group of people are not Internet trolls…but they are generally anti-social when online.
This still presents a problem for us…how do you deal with these people so you can not only limit their damage and manage them…but also so you can sift out useful feedback from the noise?
Well, I decided to put together a quick video guide.
In it I cover:
- The science of Internet trolls and the “dark triad” of personalities.
- How to judge if and how you should respond…with examples.
- How to “Stay Classy” when dealing with difficult people.
You can think of this video as your go-to-kit for dealing with the difficult. Check it out: