ARTICLE

Video: Interview About the Evolution and Professionalization of Community Management

by | Tue 24 Jul 2018

Last week I ran the Community Leadership Summit in Portland, Oregon, and also attended the OSCON summit there. It was a fantastic week and I will be following up with more details about CLS soon.

While there, my old friend (and editor of The Art of Community), Andy Oram, asked if he could interview me about how community leadership has evolved over the years. We had an interesting discussion, touching on how this work has changed, how the job descriptions and roles have adjusted, how companies fit it into their organizations, and more.

You can watch it here:

Can’t see the video? See it here.

An invitation-only accelerator that develops industry-leading community engagement and growth via personalized training, coaching, and accountability...all tailored to your company's needs.

Want to read some more?

Community Strategy & Management with CRM Tools

Community Strategy & Management with CRM Tools

I once sat down with a fellow community manager who told me, "The tools you use can make or break your community strategy." And she was spot on. Community management isn't just a buzzword; it's an art form that requires the right blend of technology, strategy, and...

Decoding Community Metrics: Data-Driven Growth Strategies

Decoding Community Metrics: Data-Driven Growth Strategies

In the bustling tech landscape, where buzzwords flutter like a swarm of bees, a few terms stand out not just for their buzz but for their genuine impact: "Community Metrics" tops that list. But why zero in on these metrics? They're the compass that guides your...

Online & Open Source Community Management: Simplified Strategies

Online & Open Source Community Management: Simplified Strategies

Ever caught yourself overwhelmed by a seemingly insurmountable pile of tasks? You're not alone. In the demanding worlds of DevRel and open source community management, stress and the nagging doubts of imposter syndrome can frequently surface. However, it's crucial to...

Rethinking Online Events: Beyond Boring Webinars

Rethinking Online Events: Beyond Boring Webinars

Remember that time you found yourself stuck in yet another lifeless webinar, counting down the minutes until you could escape? We've all been there. But what if online events could be different? What if they could be so engaging and interactive that attendees leave...