ARTICLE

Ian Tien on Mattermost, Messaging, and Building a Business

by | Mon 28 Sep 2020

There is little doubt that realtime discussion, collaboration, and chat has had a significant impact on businesses and communities. While Slack has risen as a dominant leader, open source powered Mattermost has gone on to grow more and more significantly as a powerful option, and one that arguably puts far more control in the hands of their users.

This is why I was thrilled to bring Ian Tien, CEO of Mattermost on Conversations With Bacon. We don’t just dig into what is happening at Camp Mattermost, but also the broader state of messaging, collaboration, open source, and more.

We dig into:

  • What Mattermost is and why it is different
  • There is a lot of talk about Microsoft Team’s growth – is it real?
  • How open source has played a role in Mattermost and beyond
  • What Ian learned in his years at Microsoft and how that impacts creating and delivering value
  • How Microsoft went through a cultural change in their relationship with open source
  • How Mattermost has approached managing and delivering their product roadmap
  • The role of “customer obsession”
  • What has been the hardest elements of building a remote company and culture
  • The importance of finding what gives you “energy” in the work you do
  • …and much more…

This was a really interesting and deep conversation, and we covered a lot of ground. Be sure to check it out!

Communities are changing the way we do business. Discover a concrete framework for building powerful, productive communities and integrating them into your business. My new book, ‘People Powered: How communities can supercharge your business, brand, and teams’, is out now, available in Audible, Hardcover, and Kindle formats.

Thank you to always rocking Marius Quabeck and NerdZoom Media for mixing the show!

An invitation-only accelerator that develops industry-leading community engagement and growth via personalized training, coaching, and accountability...all tailored to your company's needs.

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